The Pension Transitional Arrangement Directorate (PTAD) wishes to inform our pensioners that were suspended from the monthly pension payroll due to their inability to confirm their aliveness not to panic.

The Directorate has put a solid system in place to automatically restore such pensioners onto the payroll once the I Am Alive confirmation is done by the pensioners. The payment of the monthly pension skipped will be made within a week of receipt of IAAC and arrears paid if any. Please endeavour to confirm your Aliveness.

Thank you for your understanding.

For complaint resolution, send email to:
[email protected] with the complaint and pensioner’s details.